How to Use Services

Beehive offers many services for you to use either in-person at one of our branches, or remotely from the comfort of your own home.

Our Services


Financial Tips & Guides

Your financial situation can be as unique as your personality. Our team is well-versed in financial matters, and are committed to your financial success.

Get Informed

Stop the Scam

Keeping your account safe is just as important to us as it is to you. We keep ourselves abreast of the latest scams so we can keep you informed.

Protect Yourself

Frequently Asked Questions

How do I update my address?

To change your address, you have 3 options:

  • Log in to your online banking at, select – User Settings – Edit address from the Menu Bar. Your request will be processed within 1-2 business days.
  • Phone request – call 208-656-1000 and speak with an agent to get it updated.
  • Submit a signed letter to us via mail, fax, or email. Your request should include your full name, account number, current address, phone number, signature, and date.

How do I change my PIN/password?

Beehive Federal Credit Union is happy to accommodate changes in PINs and passwords.

  • To change your Online Banking password, log in to Online Banking, click on the three lines at the top left corner and select User Profile – Settings.
  • To change your Touch-Tone Teller PIN, call 208-656-8500, login, and press 4 to access “Special Services” and press 1.
  • To change your ATM, debit, or credit card PIN, bring the card into a Beehive branch or call 1-866-297-3411.

How do I unfreeze a credit file?

If you’re applying for a mortgage or other loans and have frozen credit files, you must unfreeze them with the credit bureaus for a lender to pull your credit report. To do this, you must contact each credit bureau directly, typically by mail, telephone, or online, to obtain a file access PIN and request that the file is unfrozen. You can permanently or temporarily unfreeze your file; however, if temporarily, you may need to provide further authorization to pull your credit file for your mortgage loan officer.

How do I transfer funds between banks?

EFTs allow you to send funds to or receive money from other institutions on a one-time or a recurring basis for free. Click on the links below to fill out a direct transfer form.

Direct Transfers Into a Beehive Account

Direct Transfers From a Beehive Account

How do I wire money domestically or internationally?

Beehive can wire money to almost any domestic or international location for a very nominal wire fee. The deadline for sending domestic outgoing wires is 2:00p.m. and for outgoing international wires is 1:00p.m. For questions about wiring funds you may contact us at 208-656-1000.

How do I schedule automatic transfers?

These allow you to schedule the transfer of a preset dollar amount on any day of the month. Transfers can go to a loan, savings account, or any other account at Beehive.

Automatic Transfers Form


TruStage: Insurance the credit union way.

Insurance protection is part of a solid financial plan. From getting a good rate on coverage for your car to making sure your life insurance is adequate, dependable insurance coverage ensures financial relief when you need it. And along the way, you’ll take comfort in knowing you’re protected. TruStage insurance products and programs help members protect what matters most. Backed by nearly 80 years of working in partnership with credit unions and their members, you’ll find products and programs for life, car, accidental death and dismemberment, and home and more. And they’re only available to credit union members like you. Welcome to TruStage and insurance the credit union way. To learn more, get quotes or just explore, visit

© TruStage Insurance Agency, 2013. All rights reserved. TruStage insurance products and programs are made available through TruStage Insurance Agency, LLC. Life insurance and AD&D insurance are issued by CMFG Life Insurance Company. Auto and home insurance are issued by leading insurance companies. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union.

Member Service (208) 656-1000 Toll Free (800) 972-4483

Routing #324173817


Beehive Federal Credit Union

We are a member-centered credit union based in Southeast Idaho. Join today to begin gaining all the benefits of credit union membership.