Frequently Asked Questions
How do I update my address?
To change your address, you have 3 options:
- Log in to your online banking at beehive.org, select – User Settings – Edit address from the Menu Bar. Your request will be processed within 1-2 business days.
- Phone request – call 208-656-1000 and speak with an agent to get it updated.
- Submit a signed letter to us via mail, fax, or email. Your request should include your full name, account number, current address, phone number, signature, and date.
How do I change my PIN/password?
Beehive Federal Credit Union is happy to accommodate changes in PINs and passwords.
- To change your Online Banking password, log in to Online Banking, click on the three lines at the top left corner and select User Profile – Settings.
- To change your Touch-Tone Teller PIN, call 208-656-8500, login, and press 4 to access “Special Services” and press 1.
- To change your ATM, debit, or credit card PIN, bring the card into a Beehive branch or call 1-866-297-3411.
How do I unfreeze a credit file?
If you’re applying for a mortgage or other loans and have frozen credit files, you must unfreeze them with the credit bureaus for a lender to pull your credit report. To do this, you must contact each credit bureau directly, typically by mail, telephone, or online, to obtain a file access PIN and request that the file is unfrozen. You can permanently or temporarily unfreeze your file; however, if temporarily, you may need to provide further authorization to pull your credit file for your mortgage loan officer.
How do I transfer funds between banks?
EFTs allow you to send funds to or receive money from other institutions on a one-time or a recurring basis for free. Click on the links below to fill out a direct transfer form.
How do I wire money domestically or internationally?
Beehive can wire money to almost any domestic or international location for a very nominal wire fee. The deadline for sending domestic outgoing wires is 2:00p.m. and for outgoing international wires is 1:00p.m. For questions about wiring funds you may contact us at 208-656-1000.
How do I schedule automatic transfers?
These allow you to schedule the transfer of a preset dollar amount on any day of the month. Transfers can go to a loan, savings account, or any other account at Beehive.
Online banking is a safe and easy way to do all your banking, from checking an account balance to opening a loan in as little as 5 minutes. Online banking is available 24/7 on your desktop and mobile devices, offers unlimited transfers, and is free to members.
Direct deposit is an easy way to simplify your finances. Your paycheck or federal benefits will be transferred automatically to your bank account with no delay, no fees and no worries. Beehive’s routing number is: #324173817
Gain access to more than great financial services. Mention the Beehive Local Discount when you pay with your Beehive Debit or Credit Card at participating local businesses. Never worry about a program to join or points to track, just straightforward deals.
As a member, you have access to nearly 30,000 ATMs across the country through Co-op’s shared branching. Beehive members are not charged a fee by Beehive for using other institutions’ ATMs and are never charged by Beehive ATM’s.
Beehive Debit and Credit Mastercards are reliable and rewarding. With 24/7/365 card monitoring, minimal fees for credit cards, no transaction fees for our debit cards, and local discounts on both, you will want to keep these cards at the top of your wallet.
TruStage: Insurance the credit union way.
Insurance protection is part of a solid financial plan. From getting a good rate on coverage for your car to making sure your life insurance is adequate, dependable insurance coverage ensures financial relief when you need it. And along the way, you’ll take comfort in knowing you’re protected. TruStage insurance products and programs help members protect what matters most. Backed by nearly 80 years of working in partnership with credit unions and their members, you’ll find products and programs for life, car, accidental death and dismemberment, and home and more. And they’re only available to credit union members like you. Welcome to TruStage and insurance the credit union way. To learn more, get quotes or just explore, visit TruStage.com.
© TruStage Insurance Agency, 2013. All rights reserved. TruStage insurance products and programs are made available through TruStage Insurance Agency, LLC. Life insurance and AD&D insurance are issued by CMFG Life Insurance Company. Auto and home insurance are issued by leading insurance companies. The insurance offered is not a deposit, and is not federally insured, sold or guaranteed by your credit union.
Copyright © 2020 Beehive
Authorized by the National Credit Union Administration to serve members of The Church of Jesus Christ of Latter-day Saints in the United States. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act. This credit union is federally insured by the National Credit Union Administration. Your savings are federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. NMLS# 712470